Family Responsibilities and Expectations

Responsibilities when Using MetroCards

Recipients of MetroCards issued through their school should:

  • Review our transportation safety tips and the MTA's Riding Safely page
  • Enter the train station by using the MetroCard provided by the school
  • Keep the MetroCard in a safe and secure location to prevent loss, theft, and damage
  • Immediately report lost, stolen, or damaged MetroCards to the school; speak with station attendant to request help
  • Not share the MetroCard; there is only one authorized user per card

Responsibilities when Riding a School Bus

  • Immediately update your school and bus driver with any changes to residence, contact information, or emergency contact information
  • Follow the Citywide Behavioral Expectations to Support Student Learning and all posted school bus or mass transit rules
  • Review the DOE’s transportation safety tips and discuss them with your child
  • Follow requests from bus staff
  • Remain secured by the seatbelt or occupant mobility device if required
  • Accept assistance from the driver or attendant when necessary
  • Approach the bus only after it comes to a complete stop
  • Use only the front door to enter and exit the bus, and use the handrail when entering and leaving the bus
  • Allow the driver to operate the bus without any disruption, distraction, or interference
  • Stay seated at all times with aisles clear unless directed otherwise by someone in authority
  • Communicate in a courteous and respectful manner with bus staff and peers
  • Keep hands, head and objects away from open windows
  • Be at the bus stop on time so that no delay occurs for others; 5 minutes prior to bus arrival is suggested
  • On the first day of the school year, be ready and at the bus stop 5-10 minutes before the bus is scheduled to arrive
  • Parents/Guardians must update the school and bus driver with all who are authorized to receive their child

Students in Grades Pre-K to 5

  • Require an authorized individual at the bus stop to exit; ensure one is present 5 minutes before arrival time
  • Bus drivers only release these students at their designated stop
  • Parents must contact the school to change the bus stop
  • If an authorized individual is not present to receive a student when returned from the school by bus, the child may not be left with an unauthorized individual
  • Parents may elect a designee, another family member, neighbor, etc., to receive their child, and may further elect to permit the bus driver to deliver their child without an authorized adult present
  • Alternative designations must be given in writing by the parent or guardian to their school and bus driver

Specialized Transportation Bus Riders

  • Complete the emergency contacts card for your bus driver
  • If a student has any medical challenges that might affect his or her well-being on the bus, their parent or guardian shall inform the attendant of the problem and of any action he or she should take in the event that action is required (medical problems might be asthma, heart condition, diabetes, convulsions, etc.)
  • If an authorized individual is not present to receive a student when returned from the school by bus, the student may not be left with an unauthorized individual; the driver and/or attendant are to notify the dispatcher immediately and await further instruction
  • Parents may elect a designee, another family member, neighbor, etc., to receive their child, and may further elect to permit the bus driver to deliver their child without an authorized adult present
  • Alternative designations must be given in writing by the parent or guardian to their school and bus driver
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