Mental Health

Mental Health Impacts All of Us

Mental health impacts not only our students but our families, schools, and communities.

  • One in five children struggle, or at some point in their life will struggle, with their mental health.
  • Half of all mental-health and substance-use conditions start before age 14.
  • Approximately one in five students who could benefit from additional mental-health supports does not get them.

Get Help Immediately

Text "WELL" to 65173, call 1-888-NYC-WELL (692-9355), or chat now.

  • NYC-Well is a confidential mental health information and referral line with access to mobile crisis teams. Staffed by trained social workers 24 hours a day, 7 days per week, 365 days per year.
  • Interpretation services are offered for 200+ languages.
  • NYC Well services are provided through ThriveNYC, which is a comprehensive public health approach to mental health in NYC. The program works to shift the culture, remove stigma around mental health, and make help-seeking normal.
  • To learn more about ThriveNYC, view the ThriveNYC Roadmap for Mental Health.
  • See Mental Health services listed by school name, location, and district

Get Help at Your School

Mental health resources are available to every public school in New York City. The School Mental Health Program offers support so schools meet the emotional health and academic needs of their students.

Why school programs?

Enhanced school mental health programs improve school's abilities to provide access and support during the school day. When students access school based mental health programs:

  • Schools see an increase in grades, attendance, student self-esteem, overall child health, and parent and teacher knowledge of mental health issues.
  • Schools also see a decrease in absenteeism and emergency room use for mental health services.

What services are offered at my child’s school?

We do not use the same approach to mental health services at every school. A variety of programs are implemented through the School Mental Health Program. Schools were assigned to mental health programs based on various factors such as school need, community resources, and existing mental health services. One of the following mental health programs is offered at your child’s school:

  • Community School Mental Health Program
    • works with community mental-health providers to offer counseling, trainings, interventions, and crisis support.
  • School Mental Health Specialist Program
    • connects schools with mental-health organizations, provides trainings, implements trauma-informed group interventions and links students and families to community resources.
  • School Mental Health Prevention and Intervention Program
    • offers counseling, trainings, crisis support, and interventions.
  • School Response Team Programs
    • provide crisis support and interventions, staff trainings, and mental-health referrals for families and students.
  • School-Based Mental Health Clinics (Article 31)
    • provide individual and family treatment and crisis support in the school for students and their families.
  • School-Based Health Centers with Mental Health Services (Article 28)
    • provide health services such as physical exams, vaccinations, and mental health services.

See Mental Health services listed by school name, location, and district.

How can I get services for my child?

Ask your Parent Coordinator, School Social Worker, or School Counselor for more information about your school's mental health program.

What if I need help talking to my school?

Visit the Children’s Health Fund Resource and Training Center to help find the right questions to ask and tips to start a discussion.

Will I have to pay?

Although many services are at no cost to families, some services such as treatment may have a fee. Ask your school mental health program for more information.

  • If there is a fee, your current health care insurance may be billed directly.
  • If you do not have insurance, your school mental health program may be able to help you obtain public health insurance.

Telehealth Services

Mental health services are being offered remotely to support children and family during these difficult times. The School Mental Health Program is working with our community providers to offer Telehealth services which utilize health insurance, medicaid or offer a sliding scale for billing. Please reach out to each agency by phone or email for more information:

Mental Health Telehealth Contacts for Covid-19

New Mental Health Campaign

In partnership with the Office of School Health, the School of Mental Health Program, the Jed Foundation, and Ogilvy Health, the Mayor's Office of Community Mental Health has launched, Let's Talk NYC: to Support Student Mental Health.

Let's Talk NYC is a self-guided online training that prepares all high school staff, irrespective of role, to become mental health allies. This training is available for all high school DOE staff members and can be accessed here.

Additional Support

  1. Hite Site offers a citywide online search for mental health, social services, and healthcare agencies.
  2. Learn how you can assist others at the ThriveNYC Learning Center
  3. Family Resource Centers offer free parent-to-parent support, advocacy, and mental health resources. Call:
  • Manhattan North: 212-410-1820
  • Manhattan South: 212-964-5253
  • Bronx North: 718-220-0456
  • Bronx South: 718-220-3868
  • Queens West: 718- 651-1960
  • Queens East: 347-644-5711
  • Brooklyn North: 877-425-8133
  • Brooklyn South: 347-394-5186
  • Staten Island: 718-698-5307
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